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Root Cause Analysis

June 10, 2016
Buried in COBIT 5 processes like Manage Quality (APO11) and Manage Risk (APO12), you will find a root cause analysis (RCA) as output of the management practices.  The RCA output is used by numerous other processes.  Obviously, knowledge of root cause analysis methods and techniques is ...more
Category: COBIT

Information is the Ichor of Your Organization

June 09, 2016
In Greek mythology, ichor was the ethereal golden fluid that was the blood of the gods and immortals. So is information the golden lifeblood that runs through your organization? In APMG’s vanilla COBIT 5 Foundation course material, there are a couple of slides about the value of ...more
Category: Information