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The Need for Sanctions

June 10, 2016
In many organizations, the COBIT 5 culture, ethics and behaviour enabler is hard.  Many believe that all you need to do is write a policy, tell people about it and watch them change.  However, it does not work that way in the real world.  People don’t always embrace change and new ...more
Category: COBIT

Root Cause Analysis

June 10, 2016
Buried in COBIT 5 processes like Manage Quality (APO11) and Manage Risk (APO12), you will find a root cause analysis (RCA) as output of the management practices.  The RCA output is used by numerous other processes.  Obviously, knowledge of root cause analysis methods and techniques is ...more
Category: COBIT

Recreating Our Processes

June 10, 2016
Some COBIT processes focus on the need to re-invent your organization. Innovation, for example, is always a matter of re-inventing, re-engineering or continually improving. Successful businesses are always in a constant process of re-invention. If you are not re-inventing your business, your ...more
Category: COBIT

Performance Measurement Musings

June 09, 2016
I keep returning to the COBIT 5 culture, ethics and behaviours enabler as it is so hard and where many companies fail.  Let’s focus on performance measurement this time.  You have most likely heard the expression “you get the behaviour you reward.”  Most people look at this as the ...more

Control Self-Assessments (CSA's)

April 12, 2016
Because our flagship whitepaper entitled, "Industry-driven Crowdsourcing and Benchmarking" is focused on the subject of analytical tools that our Members generate and share, we get a lot of questions on Control Self-Assessments or CSA's. These tools are known by most of us as surveys. But ...more