Survey Services; GRC and Work Excellence

We have been leveraging our extensive background in Decision Support Systems (DSS), data collection, crowdsourcing and industry benchmarking is an ideal fit to help our GRC and Work Excellence partners to segment their customers on a vertical industry basis as well as on a horizontal application basis. But one of the best ways to start this process off right, is at a trade show, industry conference, user group meeting or other website-based opportunity to collect important information from your customers. By starting small, you have the opportunity to show your customers that you care about their interests such as:

  • Industry
  • Function
  • Role
  • Business / Techology Applications
  • Good / Best Practices
  • Key Performance Indicators (KPI's) / Key Risk Indicators (KRI's)
  • Other non-work interests that help you define the customer constituency

The bottom line is that we don't have to have a fully fleshed out Executive Think Tank, Industry Cluster or Special Interest Group (SIG) to get started in collecting critical customer data. in fact, by starting with data collection at the grass roots level, one customer at a time, you can build fluency and rapport with your customer constituencies in a way that makes you a part of their GRC or Work Excellence ecosystem. That, in a nutshell, is where we want to be, because once the customer understands that you care about their industry challenges, their KPI's, their KRI's and other data that is of significant importance to their success as a business or technology professional, then you have built a solid foundation for more extensive collaboration within an Executive Think Tank, Industry Cluster or SIG.

So give us a call if your organization needs to start a well organized crowdsourcing initiative with customers, partners, employees or trading partners. We can help you with survey development because of our domain expertise as well as survey deployment at a tradeshow or on a website.

Comments

Post new comment

The content of this field is kept private and will not be shown publicly.